Privacy Policy

Effective Date: 01/01/2025
Last Updated: 06/08/2025

Namaste Holborn (“we,” “our,” or “us”) is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following personal information when you use our services:

Name – to identify and confirm your booking or order.
Email Address – to send confirmations, updates, or promotional messages (only with consent).
Phone Number – to contact you about your reservation or order.
Device and Usage Data (via cookies) – to improve website functionality and user experience.

2. How We Use Your Information

We process your information for the following purposes:

To process and manage table reservations and online orders.
To communicate with you about orders, reservations, and relevant updates.
To send marketing communications, only where you have provided explicit consent.
To improve our services and ensure website security.
To comply with legal obligations.

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your data on the following legal bases:

Contractual Necessity – to fulfill your booking or order.
Legitimate Interest – to improve our services and ensure security.
Consent – for marketing and non-essential cookies.
Legal Obligation – to comply with applicable laws.

4. Your Rights

Under GDPR (for EU/UK residents):

Right to access, correct, or delete your personal data.
Right to withdraw consent at any time.
Right to data portability and to restrict or object to processing.
Right to lodge a complaint with a data protection authority.

To exercise any of these rights, contact us at namasteholborn@gmail.com

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website usage.

Essential cookies are necessary for the website to function.
Analytics and marketing cookies require your consent under GDPR.

You can manage cookie preferences in your browser or through our cookie banner.

7. Sharing of Personal Information

We may share your information with:

Service providers (e.g., payment processors, delivery partners).
Legal authorities if required by law.
We do not sell personal data to third parties.

8. Security

We implement reasonable technical and organizational measures to safeguard your data, though no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the latest revision.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
Email: Namsteholborn@gmail.com
Phone: 07572155312